By accessing and using our platform, you agree to be bound by these Terms & Conditions ("Agreement"). If you do not agree with any part of this Agreement, please do not use our platform.
Our platform is only available to individuals who are 18 years or older. You must also meet the following eligibility requirements:
You must be at least 18 years old to use our platform. We reserve the right to request proof of age from users who appear to be underage.
We operate in compliance with all applicable laws and regulations, including those related to geographic restrictions on online gaming. Certain countries or territories may have additional restrictions that apply to your access to our platform. It is your responsibility to ensure you are aware of any such restrictions before accessing our site.
To use our platform, you must create an account with us. You agree to provide accurate and complete information during the registration process and to keep this information up-to-date at all times. You also agree not to share or transfer your account details with anyone else.
You may only have one account on our platform at any given time. We reserve the right to close or suspend multiple accounts that we believe are held by a single individual.
We take identity verification seriously and require users to complete Know Your Customer (KYC) procedures before allowing them to use our services. This may involve verifying your name, address, date of birth, and other personal details. You agree to cooperate with these procedures and provide any requested documentation promptly.
You are responsible for ensuring that the information you provide during registration and account verification processes is accurate and complete. We reserve the right to request additional documentation or clarification if we suspect that your information may be incorrect or incomplete.
It is your responsibility to protect the security of your account details, including passwords and login credentials. You agree not to share this information with anyone else and to notify us promptly in the event of any suspected unauthorized access to your account.
You are responsible for choosing a strong password that meets our minimum requirements (as outlined on our site). We also recommend using two-factor authentication where available. If you suspect your login credentials have been compromised, please contact our support team immediately.
We reserve the right to restrict or close accounts that we believe are engaging in prohibited activities, including but not limited to:
We take a zero-tolerance approach to multi-accounting, which we define as holding more than one account on our platform at the same time. We also reserve the right to close or suspend accounts that we believe are being used for fraudulent purposes.
All bonus offers and promotions are governed by specific terms and conditions, which may vary depending on the offer in question. You agree to review these terms carefully before participating and to comply with all rules outlined.
To take part in any games or activities on our platform, you must meet certain wagering requirements as defined for each game (e.g. a minimum number of rounds played). We also reserve the right to adjust or modify these conditions at any time.
We work hard to prevent bonus abuse and other forms of exploitation of our services. If we suspect that an account is engaging in such behavior, we reserve the right to close or restrict access to your account pending investigation.
You may need to complete certain verification procedures before making a withdrawal from your account. This includes but is not limited to:
Please see our Deposit & Withdrawal Policy for further information on this process.
Before processing any withdrawals, we may request additional documentation or clarification if we suspect that the transaction does not meet our terms and conditions. This includes but is not limited to:
Please note that all requests for verification must be completed before a withdrawal can proceed.
All transactions on our platform are subject to review by us. We reserve the right to cancel or reverse any transaction if we suspect it does not comply with these Terms & Conditions.
We take responsible gambling seriously and recommend that all users participate in gaming responsibly. This includes but is not limited to:
If you need support or guidance on responsible gaming, please contact our Customer Support team.
We offer self-exclusion options that allow users to limit access to their account for a specified period. This can be used as part of your responsible gaming strategy or if you simply require time away from our platform.
Please note that during the self-excluded period, we will:
To learn more about self-exclusion options, please contact us directly or refer to Section 3 below for further details.
We take pride in operating fair games that use Random Number Generation (RNG) technology. However, we cannot guarantee the outcome of any game as it is dependent on chance alone. If you suspect a technical issue with our site or system has affected gameplay outcomes, please report this to us promptly.
We strive to maintain 99% uptime but reserve the right to interrupt service for maintenance, server upgrades or other unforeseen events. In such cases, any bets placed during these periods may be cancelled or declared void.
In certain circumstances we may need to suspend or close your account pending an investigation. This includes:
If you are unsure about why we have suspended your account, please contact us directly for guidance.
All intellectual property rights including copyrights, trademarks and patents relating to this platform belong to Mecca Bingo Eltham. We reserve all other rights not explicitly mentioned in these terms as well.
We will not be liable under any circumstances:
By accessing this site, you agree that your access is governed by these Terms & Conditions as well as any other relevant agreements which apply at the time.
We reserve the right to modify our terms without prior notice. If you disagree with a change in policy or have concerns, please reach out to us directly before continuing use of this site.
If you need clarification on specific terms, or simply require general support guidance on platform usage, we are here for you:
